Position: Events Coordinator
Location: Derby, UK (Onsite with our client Rolls-Royce)
Schedule: 16hrs / 2 days per week (Ideally Wednesday & Thursday 8.30am – 5pm)
What this job involves: As an Events Coordinator at JLL, you'll play a crucial role in shaping a brighter way for our clients, particularly Rolls-Royce, by orchestrating impactful and memorable events. Working on-site in Derby, you'll be responsible for planning, organising, and executing a wide range of corporate events, from small team meetings to large-scale conferences. This position offers a unique opportunity to collaborate with diverse teams across the UK, embracing our culture of innovation and collective success. You'll be empowered to bring creative ideas to the table, contributing to the overall success of our client's events strategy while advancing your own career in event management within the UK's dynamic corporate landscape.
What your day-to-day will look like:
To ensure all guests receive an excellent welcome and that you consistently deliver high quality, great service
To process the booking in of the sites Events in accordance with local clearance procedures using client software programs.
Provide support to the Events Manager and deputise in their absence.
Use computer as an effective communication tool, inputting data as requested into excel and word documents
Ability to identify and escalate building maintenance issues/hazard perception
Attend training as appropriate/on-line/out of house/self-development
To handle any guest complaints and provide a swift solution or escalate as appropriate
To ensure you are immaculately dressed in uniform and adhere to Client and JLL grooming standards
To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language
To ensure telephone and email etiquette is professional and adhered to at all times, including the answering and directing of calls
To be articulate and pre-empt the needs of clients and visitors
To effectively deliver to all guests, Health and Safety and building information as necessary including evacuation procedure upon arrival
To communicate effectively with other departments, ensuring Events run as smoothly as possible
To communicate professionally with residents of the building (inc. building-wide messages) and the client, always providing a 5* level of service
To be responsible for the upkeep and cleanliness of your allocated area including any filing and next shift preparation
To efficiently report any maintenance, IT or Health and Safety concerns to the relevant department
To maintain and actively utilise a portfolio of information to assist with client queries for example, transport, car parking, local amenities, restaurants, hotels etc.
To actively complete departmental checklists ensuring quality of service and standards pertaining to the presentation and maintenance of meeting rooms and public areas
To assist in any other reasonable duties as required by your colleagues, Managers, or clients
To be flexible and be available for variety of different shifts
Required Experience:
Experience in corporate event planning and coordination in the UK
Strong organisational and multitasking skills
Excellent communication and interpersonal abilities
Proficiency in MS Office suite and event management software
Ability to work independently and as part of a team
Flexibility to occasionally work outside regular hours as events require
At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams. By joining our Events Coordination team, you'll be part of an organisation that chooses to take the more inspiring, innovative, and optimistic path on our journey toward success. We invite you to bring your unique perspective and help us shape the future of corporate events in this exciting part-time role, contributing to the UK's vibrant business community.